OTC Topical Pain Relievers Safety: What You Need to Know About Creams, Gels, and Patches
By Noah Salaman Feb 5, 2026 0 Comments

A skin burn from a pain relief cream might sound impossible, but Health Canada confirmed it happened in rare cases. In 2017, they updated labels on menthol-based products after finding links to severe burns. This isn't the only risk-FDA warnings in 2023 flagged illegal lidocaine products with concentrations 5x higher than allowed. OTC topical pain relievers are non-prescription medications applied directly to the skin to target localized pain. They come in creams, gels, and patches, and work by delivering active ingredients to specific areas without entering the bloodstream in large amounts. This makes them safer than oral painkillers for many people, but they still carry risks if misused.

How OTC Topical Pain Relievers Work

Unlike oral painkillers that travel through your whole body, topical pain relievers stay mostly where you apply them. Menthol creates a cooling sensation that distracts nerves from pain signals. Capsaicin depletes substance P, a chemical that sends pain messages to your brain. Salicylates like methyl salicylate reduce inflammation locally. Lidocaine numbs the area by blocking nerve signals. Because these ingredients don't get absorbed into your bloodstream much, they avoid many systemic side effects. For example, while oral NSAIDs like ibuprofen can cause stomach ulcers in 1-2% of regular users, topical versions rarely do. But this doesn't mean they're risk-free.

Comparison of OTC Topical Pain Reliever Ingredients
Active Ingredient Typical Concentration Key Risks Safety Precautions
Menthol 10% in products like Aspercreme Heat Severe skin burns (rare but documented) Avoid broken skin; don't use with heating pads
Methyl salicylate Up to 30% in Bengay Salicylate sensitivity reactions Not for people with aspirin allergy or blood thinners
Capsaicin 0.025%-0.1% Initial burning sensation; skin irritation Wear gloves during application; avoid eyes
Lidocaine Max 4% OTC; illegal products up to 20% Heart rhythm issues, seizures Avoid for cosmetic procedures; check product labels

Ingredient-Specific Risks You Should Know

Menthol is common in products like Aspercreme Heat (10% concentration). Health Canada's 2017 review found it can cause rare but serious skin burns, especially when used with heating pads or on broken skin. No documented burns occurred with methyl salicylate or capsaicin alone.

Methyl salicylate (found in Bengay) is a salicylate similar to aspirin. People with aspirin allergies or those taking blood thinners like warfarin should avoid it. While Health Canada didn't link it to skin burns, it can still cause allergic reactions or stomach issues if absorbed in large amounts.

Capsaicin (0.025%-0.1% in OTC products) comes from chili peppers. It causes an initial burning sensation before reducing pain. The Cleveland Clinic notes you must apply it 3-4 times daily for up to 7 days before feeling relief. Always wear gloves or use a roll-on applicator-touching your eyes after application can cause severe irritation.

Lidocaine is a numbing agent. The FDA sets a 4% maximum for OTC products, but illegal versions sold online contain up to 20%. These are marketed for cosmetic procedures like laser hair removal, but the FDA warns they can cause irregular heartbeat, seizures, and breathing problems. In July 2023, the FDA issued warnings against six companies including Bella's Beauty Supply and DermaRoller Store for selling these dangerous products.

Person holding lidocaine bottle with irregular heart rhythm

Safety Rules You Must Follow

Even safe products become risky with misuse. Here's what to avoid:

  • Don't apply to broken, irritated, or sunburned skin
  • Avoid using with heating pads, hot water bottles, or electric blankets
  • Keep away from eyes, nose, and mouth-wash hands thoroughly after application
  • Don't use more than the recommended amount or frequency
  • Check labels for active ingredients if you have allergies or take blood thinners

The American Pharmacists Association emphasizes these rules. Their 2023 guidance states that "patients with salicylate sensitivity or those taking blood thinners should use salicylate products or diclofenac with caution." Diclofenac topical gels, like Voltaren, are prescription-only in some places but OTC in others-always check your local regulations.

When to Avoid Topical Pain Relievers

These products aren't safe for everyone. Skip them if:

  • You have an allergy to any ingredient (e.g., aspirin allergy for methyl salicylate)
  • You're taking blood thinners like warfarin
  • Your skin is cut, scraped, or has a rash
  • You're using other topical medications without consulting a pharmacist
  • You're pregnant or breastfeeding (talk to your doctor first)

Dr. Laurie Danielson, Pharm.D., at Mayo Clinic, warns: "Most people assume OTC medications are safe and then overlook discussing their use with their care team." This is especially true for topical pain relievers-many users don't realize they can interact with other medications or conditions.

Person applying capsaicin cream with gloves, avoiding eyes

Topical vs Oral: Why Topicals Are Safer (for Some)

Compared to oral painkillers, topical versions generally deliver smaller doses into your body. Harvard Health Publishing (July 2024) confirms topical analgesics "are a safe choice for pain due to soft tissue injury or osteoarthritis as smaller amounts are absorbed by the body." For example, oral NSAIDs like naproxen carry risks of kidney damage, high blood pressure, and heart issues with long-term use. Topical diclofenac, however, has much lower systemic absorption-making it a better option for people with kidney problems or stomach ulcers. But this doesn't mean topicals are risk-free. Overuse can still cause skin reactions or local irritation.

What to Do If Side Effects Happen

If you experience redness, swelling, or burning after applying a topical pain reliever:

  1. Wash the area immediately with cool water
  2. Stop using the product
  3. Check the label for emergency instructions
  4. Seek medical help if symptoms persist or worsen

For severe reactions like difficulty breathing or chest pain, call emergency services right away. The FDA's 2023 warning specifically noted that high-dose lidocaine products can cause life-threatening complications within minutes of application. Always keep the product container handy when seeking medical help-it helps doctors identify the exact ingredients involved.

Can I use topical pain relievers with oral painkillers?

Yes, but only under a doctor's guidance. Combining topical and oral NSAIDs like ibuprofen can increase the risk of side effects. For example, using diclofenac gel with oral ibuprofen may raise the chance of kidney damage. Always tell your pharmacist or doctor about all medications you're taking before combining treatments.

How long until capsaicin starts working?

Capsaicin typically takes 3-7 days of consistent use (3-4 times daily) to provide noticeable pain relief. The Cleveland Clinic notes that initial burning sensations may occur before pain reduction starts. Patience is key-discontinuing too soon will prevent it from working effectively.

Are all menthol products unsafe?

No. Health Canada's 2017 review found skin burns from menthol products are rare but serious. When used correctly on intact skin without heat sources, menthol-based products like Icy Hot are generally safe. Always follow label instructions and avoid using them on broken skin or with heating pads to minimize risks.

What's the maximum lidocaine concentration allowed in OTC products?

The FDA limits OTC lidocaine products to 4% concentration. However, illegal products sold online-especially those marketed for cosmetic procedures-often contain up to 20% lidocaine. These are dangerous and should be avoided. Check labels carefully and buy only from reputable pharmacies or retailers.

Can topical pain relievers help with chronic pain?

For localized chronic pain like osteoarthritis in joints, topical treatments can be part of a management plan. Harvard Health states they're effective for soft tissue injuries and joint pain when used correctly. However, they don't treat systemic conditions like rheumatoid arthritis. Always consult a healthcare provider for chronic pain-topicals alone may not address underlying issues.